#operating-model

2 posts tagged operating-model.

AI "everywhere-by-design" - an effective operating model for AI-powered digital transformations

8 December 2023

Rather than piloting isolated AI use cases, embed AI on top of every digital capability — an 'everywhere-by-design' operating model that aligns AI with business value and scales across the enterprise.

Recipe for Digital Transformation for Enterprise world

16 August 2020

A set of universal principles for enterprise digital transformation — from deconstructing process journeys and persona-based experiences to harmonizing channels, iterating through experiments, and managing organizational behavior.